| 30/01/2026 17:30:08 +00:00 |
call_start |
{"caller_type":"Unauthenticated","caller_id":"adam@poly-ai.com","dialled_number":"polyai"} |
| 30/01/2026 17:30:09 +00:00 |
call_end |
{"call_ended":true} |
| 30/01/2026 17:30:10 +00:00 |
call_start |
{"caller_type":"Unauthenticated","caller_id":"adam@poly-ai.com","dialled_number":"polyai"} |
| 30/01/2026 17:30:11 +00:00 |
call_end |
{"call_ended":true} |
| 30/01/2026 17:30:11 +00:00 |
call_start |
{"caller_type":"Unauthenticated","caller_id":"adam@poly-ai.com","dialled_number":"polyai"} |
| 30/01/2026 17:30:22 +00:00 |
potential_fraud |
{"description":"Potential Fraud","next_step":"Authentication Needed"} |
| 30/01/2026 17:30:56 +00:00 |
card_captured |
{"card_number":"XXXXXXXXXXXX8934"} |
| 30/01/2026 17:31:06 +00:00 |
verification |
{"verification_method":"PIN","next_step":"Requesting 2FA"} |
| 30/01/2026 17:31:25 +00:00 |
otp_confirm |
{"message":"OTP confirmed. Caller authenticated.","requesting":"RECENT_TRANSACTIONS, ACCOUNT_NUMBERS"} |
| 30/01/2026 17:31:25 +00:00 |
freeze_card |
{"account_number":"XXXX5678"} |
| 30/01/2026 17:33:18 +00:00 |
call_end |
{"call_ended":true} |
| 30/01/2026 17:34:07 +00:00 |
call_start |
{"caller_type":"Unauthenticated","caller_id":"","dialled_number":""} |
| 30/01/2026 17:35:25 +00:00 |
call_end |
{"call_ended":true} |